Policies

Requirements for rentals

  • Must be at least 18 years of age to book any reservation.
  • The person assuming full responsibility must provide a valid major credit card in their name. This person is referred to as the renter within these policies.

Normal Reservations

Reservations, unless specified as holiday or special, are available for the following:

  Arrival Departure
Weekly
Friday (4pm)  Friday (11am)
Weekend*
Friday (4pm)  Monday (11am

* Weekend reservations between June – August are only available if another party has booked the following weekday special.

  • Reservations can be made at any time by booking online, calling one of our reservation specialists during regular business hours, or by visiting our office.
  • A pre-paid deposit of 40% of the base rent is due 7 days after the booking.
  • Any reservation made 7 days before the arrival date must pay 40% of the base rental on the day you reserved the rental.
  • Remaining balances must be paid in full before at check in.

 

Holiday and Reservation specials

  • All holidays, except July 4th, include four days of rental** and must be paid in full two weeks prior to check in.
  • July 4th weekend reservations must be made 2 weeks in advance.
  • Weekday specials are available on select houses.
  Arrival Departure
Weekday Special
Mon. (4pm) Fri. (11am)

 

Payments and Fees

  • In addition to your base rent and options a 10% Hotel/Motel Tax and a $40 processing fee, and Security Deposits will be added to the Subtotal.
  • Brannan Resort Rentals accepts visa, Master Card, Discover, American Express, cash and Checks.
  • All checks must be received 2 weeks prior to the check-in date.
  • A $35 penalty will be charged for returned Checks.

Security Deposits

  • All reservations have a $300 security deposit and a vaild credit card on file belonging to the renter.
  • Security Deposits are refunded within 30 days of your departure if you follow the Brannan Resort Rentals Check-Out Procedures and no property damage was found.
  • Any damages that may surpass the $300 amount will be charged to your credit card on file.

Oversized or Neighborly Disruptive Parties

  • We ask our guest to not have oversized parties that are obscenely loud and disruptive to any neighbors. Doing so will cause immediate eviction without a refund.

Pet Fee

  • Pets are only allowed in select houses.
  • In order to bring a pet a $100 non-refundable pet fee will be assessed.

Cancellation Policy, refunds, and changes

  • A $40 cancellation fee will be charged to your refund.
  • In the event the house does not rent to another renter for the same dates and amount, the 40% pre-paid rent will be forfeited.

Refunds are not given for weather related issues (rain, snow, or overcasts), early departures other than the Hurricane policy.
 


7 days after booking

  • A $40 fee will be charged for a change of dates in the same house.
  • For a change of houses a new 40% deposit is required.
    •  In the event the original booking does not rent the original 40% deposit will be forfeited

Refunds

  • All qualifying refunds will be issued 30 days after the original check out date minus any fees that occur.
  • All non-qualifying refunds may be due to the following:
    • Violations to any of Brannan Resort Rentals policies, rules and check-Out Procedures.
    • Illegal acts from anyone within your party and/or any city ordinance.
    • Damage done to any of the properties managed and owned by Brannan Resort Rentals.

Repairs

  • Despite our best efforts to keep our houses in working order appliances and utilities can become an issue. There are many times we must wait patiently for parts and/or service. Please report your problems as soon as possible so we can resolve it in a timely manner.
  • Refunds are not given for appliances or utilities failures, however Brannan Resort Rentals will work diligently and promptly to correct the problem.

Lost and Found

  • Call us immediately if you have left something behind. We can have it mailed to you at your expense. Any items unclaimed will be considered abandoned after five days from your departure.

Hurricane Policy

  • In the event a hurricane should threaten the Village of Surfside, a refund less prorated rent will be offered for those rental dates directly affected by a mandatory evacuation order only.

Parking Policy

  • Brannan Resort Rentals homes have adequate parking for the advertised number of people for each house.
  • Brannan Resort Rentals asks our guest not to drive or park on the grassy areas around the houses; septic lines are near the surface and can be easily damaged by the weight of any vehicle.

General Rules for your safety

  • We ask our guest not to park on the grassy area around the houses. There are septic lines near the surface and can be easily damaged.
  • Please take caution when driving to close or off the edge of the concrete under the houses. Damage to vehicles may occur.
  • It is extremely dangerous to Bar-B-Q on the porches or decks and is not permitted.
  • Please restrict anyone to climb, stand, sit or jump on or from roofs, porches, decks or railings.
  •  City Ordinance prohibits any glass containers on the beach area.
  • It is important that you do not walk, drive or play in the sand dunes or tall grassy areas. These areas are protected by laws plus, you may encounter beach foes such as cactus, and unpleasant animals.
CALL US 1-888-233-1812 or 979-233-1812

Brannan Companies 246 Blue Water Hwy. Surfside Beach, TX 77541 +1 (979) 233-1812 rentals@brri.com

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